About Us
Conor Shiels
Supply Chain Executive Consultant
Conor Shiels is a seasoned Supply Chain Executive Consultant with over two decades of global experience designing, optimising, and transforming complex supply chain ecosystems. His career spans multiple continents and industries, where he has consistently delivered measurable impact across procurement, manufacturing, logistics, inventory optimisation, and supplier performance.
Holding a BSc in Supply Chain Management, an MSc in Supply Chain Operations, a Diploma in Purchasing & Inventory Management, Lean Six Sigma Black Belt certification, and a Diploma in Sports Psychology, Conor combines analytical precision with high-performance leadership. This unique blend of technical expertise and behavioural insight enables him to drive operational excellence while fostering resilient, high-performing teams.
Recognised for his strategic clarity and design-thinking approach, Conor has built a reputation for helping organisations overcome disruption, stabilise operations, and build lean, scalable supply chain models that support growth and profitability. His extensive international network of suppliers, manufacturers, logistics partners, and service providers gives clients immediate access to world-class industry intelligence and proven best-practice methodologies.
Conor's work is defined by his ability to interpret cultural nuances, local business practices, and market-specific challenges, turning complexity into competitive advantage. He brings structure, discipline, and strategic direction to every engagement, ensuring that supply chain performance becomes a catalyst for innovation and customer excellence.
Professional Credentials
- BSc in Supply Chain Management
- MSc in Supply Chain Operations
- Diploma in Purchasing & Inventory Management
- Lean Six Sigma Certified to Black Belt Level
- Diploma in Sports Psychology
What People Say
Trusted by global executives and organisations to deliver lasting supply chain results.
"Shiels Strategic Solutions exceeded our expectations, delivering significant operational improvements and cost savings. Shiels Strategic Solutions comprehensive approach to operational, modernization, technology integration greatly assisted in our long-term growth and future strategies."
"I have worked with Conor on many projects in my role as Vice President of Global Parts Planning for Dell Technologies. In Conor's role as Director of Global Repair Operations, Conor's organization was critical in Dell's ability to control costs and keep service inventory levels low while at the same time improving the customer experience. Conor has an outstanding knowledge of E2E supply chain along with a proven record of success. I would highly recommend Conor's organization to any potential clients to manage costs and improve the bottom line."
"Working with Conor Shiels & team was transformative for our organization. Their expertise in Lean principles and KPI development helped us streamline our operations and boost efficiency. They are masters in identifying KPI bottlenecks and implementing solutions, their strategic guidance has been invaluable to our business, I've seen significant improvements in productivity and cost savings."
"I had the pleasure of working alongside Conor Shiels in the service logistics department at Dell where his deep expertise and strategic insight consistently raised the standards of our operations. Conor brings a wealth of experience in distribution network design, reverse logistics, return-to-vendor processes, repair management, and environmental disposal. His insights-driven approach enabled us to make informed decisions, drive efficiency, and minimize waste. I highly recommend Conor for any organization seeking a seasoned professional with a proven track record of delivering results and driving innovation in supply chain operations."
"I have worked with organisations, latterly a Chinese company, supporting Dell Global Services for many years; during these times, over more than 17 years, I developed a close relationship with Conor who, in his various roles has been very supportive to the organisations that I worked with, and always willing to share his broad knowledge of the business to achieve our common goal of being best in class."